About Us

Tabaknova – your Swiss shop for smoking culture

Tabaknova.ch is the online shop of New Neptune GmbH, based in Schwerzenbach, Zurich. We bring together everything for adult smoking and vaping enthusiasts: cigarettes, e-cigarettes and vape accessories, shisha and tobacco, CBD products, papers, lighters, and everyday accessories – all in one place.

Why we started

Tabaknova was born out of our own frustration. As customers ourselves, we spent hours searching for premium tobacco and vape products online – and what we found was discouraging. Trustworthy shops were hard to come by. Product information was vague or misleading. Prices often had little to do with what actually arrived. And too many websites made it far too easy to get cheated: no real company behind them, no support when something went wrong, no guarantee the products were even genuine.

We decided to close that gap ourselves – and to do it properly.

Tabaknova is our answer: a Swiss shop where you always know exactly what you're buying, who you're buying from, and what it costs. Genuine products from official suppliers, complete and honest product information, and premium quality at a fair, reasonable price – because trust shouldn't be a luxury.

Why Tabaknova?

Swiss shop, Swiss warehouse. We are based in Switzerland and ship every order from our own warehouse – with Swiss Post, usually within 1–3 working days.

Genuine products only. We source exclusively from official suppliers and wholesalers. No grey-market goods, no counterfeits.

Honest product information. Contents, nicotine strength, dimensions, scope of delivery – what the product page says is what's in the parcel.

Fair prices. We continuously compare our prices with the Swiss market and don't play games with inflated "was" prices.

Real support. Behind Tabaknova is a Swiss company with an address, a commercial-register entry and a team you can reach. We answer questions by e-mail at info@tabaknova.ch – see Contact.

Responsibility. We sell tobacco, nicotine and CBD products to adults only. Our shop is protected by an age prompt, and by placing an order you confirm that you are of legal age.